PHCM9748 - Clinical Governance and Risk Management
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This course provides an overview of emerging health policy with particular attention to clinical governance. The course consists of three components. The first component targets the main constituents of clinical governance, including practice design, analysis and improvement, error reporting and investigation, public accountability and open disclosure, multi-disciplinary teamwork and clinical leadership. The second component introduces the tools of clinical process redesign. These tools can help managers make practical improvements to practices in their units. The third component targets risk management by providing an overview of the kinds of risks faced by health service managers, and by outlining different views of risk (adverse effect versus opportunity capital). The course is comprised of three case studies that engage students in addressing specific but generalisable manifestations of the three components that make up the course.